YOUR PRIVACY

Bliss by the Sea is committed to protecting your privacy as an online visitor to our website. We respect the privacy and confidentiality of personal information provided by our customers and website users and we comply with the principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, disclose and protect your personal information when you visit or interact with our website.

This Privacy Policy forms part of the Terms and Conditions which govern your use of our website and should be read in conjunction with those Terms and Conditions.

By using our website, you consent to the terms of this Privacy Policy.

Collection of Personal Information

We may collect personal information from you when you use our website, make an enquiry, submit a form, make an online order, or otherwise communicate with us.

Personal information we may collect includes (but is not limited to):

Name
Email address
Mailing address
Phone number
Order or reservation details
Other information you choose to provide

The amount of information we collect depends on the nature of your interaction with us and the information you voluntarily provide.

How We Use Your Information

Information collected from you may be used in the following ways:

To personalise your experience and respond to your individual needs
To improve our website and services
To improve customer service and respond to enquiries
To process transactions, bookings or reservations
To administer promotions, surveys or other website features
To send updates relating to your enquiry, booking or purchase
To send occasional updates, news or relevant information about our services

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those communications.

We do not sell, trade or otherwise transfer your personal information to outside parties except where necessary to provide a service requested by you.

Our website may use cookies to enhance your experience.

Cookies are small files placed in your web browser that collect information about your browsing behaviour, such as:

date and time you accessed the site
pages visited
the website you visited prior to arriving at our site

Cookies do not access information stored on your computer or personal files.

Cookies allow us to better understand how visitors use our website and help us improve website functionality and user experience.

If you prefer, you may set your browser to refuse cookies. However, this may limit some features of our website.

Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

With your consent
To service providers who assist us in operating our website or providing our services
To payment processors or order systems where required to complete a transaction
To contractors or service providers who require the information to provide services on our behalf
Where required by law or legal process

All third parties who access personal information are required to maintain the confidentiality of that information. Some service providers we use may store or process data on servers located outside Australia.

Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. Sensitive information submitted through our website is transmitted via Secure Socket Layer (SSL) encryption where applicable.

While we take reasonable precautions to protect your information, no data transmission over the internet can be guaranteed to be completely secure.

Access and Correction of Personal Information

You may request access to the personal information we hold about you and request correction if the information is inaccurate, incomplete or outdated. To request access or corrections, please contact us using the contact details provided below.

Links to Other Websites

Our website may contain links to third-party websites. These links are provided for convenience only. We do not control and are not responsible for the content or privacy practices of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Privacy Complaints

If you believe we have breached the Australian Privacy Principles or have concerns about how your personal information has been handled, please contact us. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published on this page and will take effect immediately upon publication.

Last updated: 17 March 2026

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

Bliss By the Sea

Email: hello@blissbythesea.au